How can we help?

Guides for making, publishing and measuring videos with OhPlayer.

Popular: Import a video AI edit Embed on your site Credits

Edit with AI

Ask for a clean or bold edit, check the plan, then publish it.

1. Ask
2. Check
3. Make
4. Publish

• AI edit
• Credits explained
• Versions and History

Get started

Sign in, import your first video and publish it.

• What is OhPlayer?
• Import a video
• Quickstart

Studio

Set up playback, captions, CTAs, lead forms and more.

• Studio tour
• Captions and transcripts
• Timed CTAs

Publish and embed

Share a link or put the player on your own page.

• Publish and share
• Embed on your site
• What your viewers see

Measure

See who watched, collect leads and connect your tools.

• Analytics explained
• Leads and exports
• Integrations overview

Account

Plans, billing, privacy, API keys and AI assistants.

• Plans and limits
• Account and billing
• API keys and MCP

Reference

Keyboard shortcuts, answers to common questions and what changed.

• Keyboard shortcuts
• FAQ and troubleshooting
• Changelog

Fix a problem fast

• My video is still processingCheck what the status means and when to wait.
• I ran out of AI creditsSee how credits are counted and how to get more.
• The player does not show on my siteFix embed and page-builder problems.
• Something in my account looks wrongFind answers to common questions.

Still stuck?

Email us and a person will reply.

support@ohplayer.com